Who is responsible
SANITARA CLEANING LIMITED, Oxford OX3 0LY, UK, is responsible for personal information collected through this website. For privacy enquiries, email info@sanitaracleaning.co.uk.
Information you provide
The quote form requests your name, email address, phone number, postcode, service, property details and optional message. We use these to respond, prepare quotes and discuss services you request. Please do not provide sensitive personal information.
Why we use it
We process enquiries to take steps at your request before entering a contract. Security checks help protect the form against abuse under our legitimate interest in operating a secure website. We do not use quote enquiries to subscribe you to marketing.
Service providers and storage
When enabled, enquiries are sent through our website hosting and email providers. Authorised personnel and providers may access information as needed to handle an enquiry. Hosting security logs may include IP addresses and request details. Provider identities, international transfer arrangements and retention periods must be confirmed before launch.
Retention
We keep enquiry information only for as long as needed to deal with your request and meet applicable obligations. The business must confirm and document its retention schedule before accepting enquiries.
Cookies and local storage
This site uses no analytics or advertising cookies. If the quote form is enabled, a necessary session cookie is used to secure submissions. Stock images are served locally. An optional WhatsApp link opens WhatsApp only when you choose it; WhatsApp’s privacy terms then apply.
Your rights
Depending on the circumstances, you may request access, correction, deletion, restriction or portability of your data, or object to certain processing. Contact the business using the published contact details. You can raise a concern with the Information Commissioner’s Office.
Before this site accepts enquiries
Contact details, providers, retention periods and any international transfers must be reviewed and this policy updated to reflect actual business practices.